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<p style="text-align: justify;">CaraGala currently ships to all 50 US States, APO/FPO/DPO Military addresses and some US protectorates such as Puerto Rico and the US Virgin Islands. At this time, CaraGala does not ship internationally, including Canada.</p>

CaraGala currently ships to all 50 US States, APO/FPO/DPO Military addresses and some US protectorates such as Puerto Rico and the US Virgin Islands. At this time, CaraGala does not ship internationally, including Canada.

Where does CaraGala ship?

Shipping & Tracking

How do I purchase products?

I’m not able to place an order on the website.

I’m having trouble applying a discount code.

My credit card was declined.

Can I change or cancel my order?

Where can I get products that are out of stock?

How can I track my package?

How can I find the status of my order?

Can I purchase CaraGala products on Amazon?

Do you have discounts or promo codes that I can use for my order?

Where can I find your authorized retail partners?

Orders

What information is required to register for an account?

I forgot my password. How do I login?

Tell me about your subscription program.

Can I update my subscription?

Regimens are already discounted. Do I also receive an additional discount for subscribing?

Subscriptions

How do I qualify for free shipping?

What are your shipping costs and delivery times?

How will I know when my order ships?

How can I edit my shipping address?

The tracking says my order was delivered but I have not received the package.

What if my package arrives damaged?

What is your Return Policy?

Do you offer free return shipping?

Can I exchange a product?

What items are non-refundable?

How soon will I get my refund?

What method of payment will be used for my refund?

Can I return single items from a Regimen set?

Can I return product from different orders in one return shipment?

I received a FREE gift but need to return a product. Do I have to return the gift?

Where does CaraGala ship?Updated 3 years ago